Case studies — Smarterapps Ai
Mining AI automation
How an Australian mining contractor can capture hazards and pre-starts in the field, summarise a shift from what was actually logged, and raise maintenance while the crew still remembers the fault.
The situation
What was getting in the way.
An Australian mining contractor ran pre-starts on paper that reached the office in a bundle, and shift handover as a conversation in a crib room. Hazards were real. The record was late. Maintenance jobs were radioed and written up later, often against the wrong asset.
Site leadership wanted capture to be faster than paper, including where the network drops. They were explicit that no app would replace a statutory supervisor or close a hazard on its own.
This anonymised use case is a composite of the mining and resources work Smarterapps Ai designs. It is not a named operator and it does not claim a safety statistic.
Read the matching industry page on Mining and resources AI, or talk to us via contact or chat.
What we would build
The app, the assistant and the automation.
Each part is scoped so a person keeps the decision that matters. This is the shape of the engagement, not a claim that every module ships on day one.
01 — Field
Pre-start and hazard capture
Crews log pre-starts, hazards and observations on a device that stores locally and syncs when coverage returns.
02 — Assets
Maintenance requests
Faults captured against the asset, with photo and location, drafted into the work order your maintenance system expects.
03 — Shift
Handover summary
A draft handover built only from the shift’s logged events, for the outgoing supervisor to edit and accept.
04 — Permits
Procedure assistant
Answers from the site’s own procedures, with the document cited. It does not issue a permit.
05 — Supervisors
Open items
Hazards, incomplete pre-starts and unsigned handovers visible to the supervisor accountable for them.
06 — Ops
Operations system integration
Syncs to the safety and maintenance systems the site already audits, rather than a private app database.
How it runs
From the first request to the system of record.
The automation prepares work. It does not take the action your organisation reserves for a person.
Step 01
The crew records it where they stand
Pre-start and hazard capture works offline. The record is attributable to a person.
Step 02
A supervisor still closes it
The app can chase a missing field. It cannot close a hazard or sign a pre-start for someone else.
Step 03
Handover is edited, then accepted
The summary uses logged events only. The outgoing supervisor corrects and signs. The incoming supervisor receives that version.
Step 04
Maintenance gets the asset, not the radio call
The draft work order waits for the role that is allowed to raise it in your system.
Outcomes
What this pattern is built to change.
Records that exist the same shift. Paper bundles are not the system of record the next morning.
Handover from the log. The summary can be checked against events, then signed by the supervisor.
Faults against the right asset. Photos and identification travel with the request.
Accountability unchanged. Statutory roles still sign. The app does not stand in for them.
Controls
What the automation is not allowed to do.
Offline records sync as the user who created them. Hazard closure, permit issue and isolation remain human actions in the site’s existing systems. The procedure assistant cites site documents only and refuses to invent a step. This pattern does not generate safety statistics as marketing claims.
Smarterapps Ai builds the software and the operating guardrails with you. We do not invent a compliance position for your sector. The person you already hold accountable — clinician, adviser, officer, supervisor — still makes that decision.
This page is an anonymised composite use case. It uses a realistic Australian scenario. It is not a published result for a named organisation.
Keep going
Industry page, services and chat.
The industry page covers how we build. This page covers one operating pattern.
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You can also open the chat on this page and describe the workflow. A person follows up from there.
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FAQs
Questions we expect on the first call.
Does this replace a supervisor?
No. Supervisors still review, sign and close. The app captures and reminds. It does not accept accountability.
What happens with no network?
Capture is stored on the device and syncs later. A record is not treated as received by the office until that sync succeeds.
Can the assistant write a procedure?
No. It retrieves the procedure you published and cites it. Issuing permits stays with your people.
Where next?
One crew and one handover. Contact or chat and we will start from the pre-start you already use.
Start with one workflow
Make the handover match the log.
We will take one crew, the pre-start you already use, and the maintenance system a fault should land in — and leave sign-off with your supervisors. Or open the chat on this page.